Okay - Money & Deals Tracker
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Okay Money

Need help with Okay - Money & Deals Tracker?

Help & FAQ

Does it connect to my bank?

No. The app never connects to any bank or requests internet banking credentials. It only tracks the limit, statement and due dates you manually enter.

Is my data safe?

Okay Money, developed by Okan Okay & Co., stores your card, spending and budgeting records on your device. Optional online features below send the data needed for those features. Receipt images and voice recognition use on-device engines; a purchase is saved only after you review and confirm it.

Can I use it on multiple devices?

Yes. Turn on Cloud Sync in Settings: your data is automatically backed up, encrypted, to your own Google Drive account. Sign in on the new device and restore with your password — all your data comes over. You can also export/import a backup manually from Settings > Data Management.

How do notifications work?

Push notifications warn you up to 10 days in advance. Adjust days in Settings > Notifications. Permission is requested on first account add; you can re-enable later from device settings.

How do I enable email reminders?

Go to Settings > Notifications > Verify Email and confirm your address. After verification, choose which cards/loans get email reminders. Only selected items send emails.

How does encrypted backup work?

Backups are encrypted with AES-256. They cannot be opened without your password. Store your password safely — lost passwords mean lost backups (by end-to-end design).

How do I cancel my subscription?

Cancel from your App Store (iOS) or Google Play (Android) account settings. After cancel, your Pro or Max access continues until your period ends, then drops to Free tier.

How can I delete all my data?

In Okay Money, open Settings → Delete account. Review the explanation, confirm permanent deletion, and press “Permanently delete my account”. This is available for every signed-in account, including Apple, Google and email accounts, on all plans. You can also request deletion without installing the app: email [email protected] — request account deletion. Use the account’s email address (or your Apple private relay address) and say “Delete my Okay Money account and associated data”. We will verify ownership before processing. Never send a password, verification code, card number or payment details. If you cannot access your account email, contact the same address for help verifying ownership. Deletion removes your sign-in account, synced financial records and receipts, tracked products, price alarms, reminders, email preferences, registered push devices, community contributions and league identity. Data on the device used for in-app deletion is cleared too. Anonymous competition results and shared or aggregated product data remain. Exported files and backups in your own Google Drive or iCloud are under your control and must be deleted separately. Offline copies on other devices must also be cleared separately. Account deletion does not cancel a paid subscription and is never conditional on cancellation. Stop future charges in App Store subscriptions or Google Play subscriptions. Store payment records are managed by the store. A non-identifying retry receipt is valid for 24 hours; infrastructure backups follow the hosting provider’s retention and are not used to restore deleted accounts to active service.

Don't see your question?

Email [email protected]. Please include your device model + Android/iOS version + what you tried to do — we'll get back to you ASAP.

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