Delete your account and data
How to delete your account in the app
In Okay Money, open Settings → Delete account. Review the explanation, confirm permanent deletion, and press “Permanently delete my account”. This is available for every signed-in account, including Apple, Google and email accounts, on all plans.
No app? Request deletion by email
You can also request deletion without installing the app: email [email protected] — request account deletion. Use the account’s email address (or your Apple private relay address) and say “Delete my Okay Money account and associated data”. We will verify ownership before processing. Never send a password, verification code, card number or payment details. If you cannot access your account email, contact the same address for help verifying ownership.
What is deleted and what is kept
Deletion removes your sign-in account, synced financial records and receipts, tracked products, price alarms, reminders, email preferences, registered push devices, community contributions and league identity. Data on the device used for in-app deletion is cleared too. Anonymous competition results and shared or aggregated product data remain. Exported files and backups in your own Google Drive or iCloud are under your control and must be deleted separately. Offline copies on other devices must also be cleared separately.
Subscriptions, backups and retention
Account deletion does not cancel a paid subscription and is never conditional on cancellation. Stop future charges in App Store subscriptions or Google Play subscriptions. Store payment records are managed by the store. A non-identifying retry receipt is valid for 24 hours; infrastructure backups follow the hosting provider’s retention and are not used to restore deleted accounts to active service.